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GDPR & LEGAL

Thank you for your interest in our webpage. The protection of privacy and data is very important to us and we are committed to complying with the General Data Protection Regulation  (GDPR) and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience.

Information Collection, Use, and Sharing

Upon visiting our website, requesting customer support, or subscribing to our newsletter, we may collect and process the following information related to you.

What information do we collect from website visitors?

To provide you with a better customer experience and to improve our services, we may collect the following information about:

  • Your device and browser
  • Your IP address
  • Other information that is collected from cookies and similar technology we use. Learn more about how we use cookies on our website.

To ensure a smooth customer support experience, we process information that you provide on our website, in emails, or through other means of communication you have used. For this purpose, we may process:

  • Your name
  • Email address
  • Website address
  • Any information that you share
  • IP address

We use this information to provide and enhance our services and answer any questions you may have.

    Sharing personal data with third parties

    In order for Cheekiemunkie.com to provide you with our services, we work with third parties with whom we may share personal data to support these services.

    Your personal data may be shared with third parties who provide hosting and server co-location services, communications and content delivery networks, data and cyber security services, billing and payment processing services, fraud detection and prevention services, web analytics, email distribution and monitoring services, session recording services, marketing services, our legal and financial advisors, among others (together – “Third Party Service Providers”).

    The Third Party Service Providers may only receive the minimum amount of personal data necessary, depending on their particular roles and purposes in facilitating and enhancing our services and business, and may only use it for such purposes. We will only share personal data to Third Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.

    Data subject's rights

    If you are located in the European Economic Area, in accordance with European Union generaldata protection regulations (GDPR), you have certain rights with respect to your personal data.

    You have the right to request access to your personal data and to correct, amend, delete, or limit the use of your personal data by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. 

    Your rights

    As a data subject, in compliance with GDPR and as part of our privacy policy, we inform you as an individual that you have the following legal rights:

        • The right to be informed
        • The right of access
        • The right to rectification
        • The right to erasure
        • The right to restrict processing
        • The right to data portability
        • The right to object
        • The right not to be subject to automated decision-making including profiling

    If you would like to exercise your rights, please contact us at: legal@cheekiemunkie.co.uk

    We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

    Please note that exceptions apply to some of these rights which we will apply in accordance with the law.

    What will happen if your rights are breached?

    You may be entitled to compensation for damage caused by contravention of the Data Protection Laws.

     

    Complaints to the regulator

    If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint if you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible by sending an email to: legal@cheekiemunkie.co.uk. 

    You also have the right to complain to the Information Commissioner's Office. Information about how to do this is available on its website at www.ico.org.uk.

    Cookies

    Like many other websites, the cheekiemunkie.com website uses cookies. A "cookie" is a small data file stored by your web browser on your computer's hard drive. It allows us to recognise your computer (but not specifically who is using it) upon entering our website, and remember you when you return to our website, by associating the identification numbers in the cookie with other customer information you have provided to us. This customer information is stored on secured databases.

    We use cookies to keep track of what you have in your basket and to identify which website you came to us from.

    You can disable cookies on your computer by changing the preferences or options menus in your browser. However, it is possible that some parts of our Site will not operate correctly if you disable cookies.

    Cookies helps us to improve our website and deliver a better, more personalised service.

    How to contact us

    If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact: legal@cheekiemunkie.co.uk  or by using the contact details below:

    Cheekie Munkie Ltd
    Attn: Data Protection Officer 
    Address: Cheekie Munkie Ltd, Unit 20630, PO Box 15113, Birmingham, West Midlsnds, B2 2NJ, United Kingdom.

    Phone: +44 (0) 7900 475097